Privacy Policy

Last updated: September 19, 2026

This policy explains how Top Flight Home Renovations LLC ("Top Flight," "we," "us") handles information you share through topflightdfw.com, by phone, by text, or by email.

Information we collect

When you request an estimate, download a guide, or contact us, we collect what you give us: your name, phone number, email address, property address or ZIP code, the project you're interested in, and any notes or photos you send. We also collect basic website usage data, such as pages viewed and device type, through Google Analytics and the Meta Pixel.

How we use it

To respond to your request, schedule visits, and send estimates.
To communicate with you about your project by phone, email, or text (if you agreed to texts).
To keep records of your project and warranty.
To improve our website and advertising.

Text messages (SMS)

If you check the consent box on our forms or text us first, we may text you about your estimate, scheduling, and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to texts is not a condition of purchase.

We do not sell, rent, or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and tracking

Our website uses cookies and similar technologies from Google Analytics and the Meta Pixel to understand how visitors use the site and to measure our advertising. These tools may collect your IP address, browser and device type, pages visited, and how you arrived at our site. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on. Blocking cookies won't stop you from requesting an estimate.

How we protect your information

Our website is served over an encrypted HTTPS connection. We store customer information in password-protected business software, limit access to the people who need it to serve you, and keep it only as long as we need it for your project, warranty, and legal records. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.

Who we share information with

We use service providers to run our business, such as our CRM and scheduling software, email and texting platforms, and financing partners you choose to apply with. They use your information only to provide those services to us. We do not sell your personal information.

Your rights and choices

You can ask to see, update, or delete your information, unsubscribe from emails, or stop texts at any time (reply STOP). To make a request, contact us by calling or texting (972) 703-4092 or emailing info@topflightdfw.com.

Contact

Top Flight Home Renovations LLC · The Colony, TX 75056 · (972) 703-4092 · info@topflightdfw.com